Job Title: Customer Service Manager - Self Storage Facility
StoreSafe (storesafe.ge) is a European-run self-storage start-up company providing self storage solutions to residential & commercial customers in Tbilisi. The facility is the first of its kind in Georgia. We are looking for a trilingual (Georgian/English/Russian) Customer Service Manager for the Self Storage Facility. This is an exciting opportunity for a success-driven, ambitious & self-motivated (proactive) individual.
Location: Vashlijvari, Tbilisi
Schedule: 40 hours/week flexible
Salary: 2500-3500Gel/mth Net, depending on performance.
About The Position & Key Duties:
We expect you to:
StoreSafe (storesafe.ge) is a European-run self-storage start-up company providing self storage solutions to residential & commercial customers in Tbilisi. The facility is the first of its kind in Georgia. We are looking for a trilingual (Georgian/English/Russian) Customer Service Manager for the Self Storage Facility. This is an exciting opportunity for a success-driven, ambitious & self-motivated (proactive) individual.
Location: Vashlijvari, Tbilisi
Schedule: 40 hours/week flexible
Salary: 2500-3500Gel/mth Net, depending on performance.
About The Position & Key Duties:
- Lead a team in managing the facility & the customer service experience.
- Respond to all customer engagement.
- Train & lead a team of sales associates.
- Play an essential role in creating a friendly and welcoming environment for customers.
- Ideal for someone who thrives in an independent working environment.
- The role involves playing a pivotal part in the fast and successful growth of the company. It is envisaged that, as the company grows, the role will develop into a more senior position.
- Research & Communication: You will assist the company directors in business development and working with local partners to complete business objectives to a high standard.
- Translation: Written and verbal assistance with translating company documents, marketing materials, and client communication in Georgian, English & Russian.
We expect you to:
- Have demonstrated experience in providing exceptional customer service.
- Have a strong commitment to customer care. You take pride in creating and maintaining happy & loyal customers.
- Exceed customer expectations, and provide a personalized storage experience.
- Be proficient in basic computer software and applications.
- Be trilingual (Georgian/English/Russian).
- Have proven analytical and problem-solving abilities.
- Have strong attention to detail and ability to multi-task.
- Have an energetic, bubbly and optimistic outlook, and derive satisfaction from customer interaction.
- Share the company’s core values (customer-first mentality, transparency, attention to detail).
If you want to become a member of our team, please send:
- Resume/CV (in English)
- Motivation letter (in English)
Apply (in English) to the following address: info@storesafe.ge
Please indicate the job title "Self Storage Facility Customer Service Manager" in the subject field. Applicants who send their resume in Georgian will not be considered!
Please indicate the job title "Self Storage Facility Customer Service Manager" in the subject field. Applicants who send their resume in Georgian will not be considered!