Living Pixels Studio is pleased to announce a vacancy for the position of Customer Service Representative
Location: 7a Besarion Jghenti St
Reports to: Team Lead
Job Type: Full-Time, Shifts
Benefits: Fitpass, Heath Insurance
Living Pixels Studio is a pioneering gaming company at the forefront of the free-to-play social casino games industry. Our flagship platform, DingDingDing.com, boasts over 1000 free-to-play games and unique gaming features, positioning us as leaders in the social casino gaming landscape with exponential growth.
As we expand, we are seeking smart, energetic, and driven individuals to join our team as Customer Service Representatives. This role is pivotal in building and maintaining relationships with our valued customers who engage with our games.
Responsibilities:
- Proactively call customers to foster relationships, engage with them, and sell our products.
- Identify customer needs and promote relevant products, games, and features during outbound calls.
- Offer discounts and rewards to enhance customer satisfaction and drive sales.
- Follow up with customers via phone to resolve issues and provide personalized support while aiming to close sales.
- Liaise with the chat team to ensure a seamless customer support experience.
- Track customer behavior through phone interactions to optimize sales opportunities, upselling, and cross-selling our products.
Qualifications:
- Strong communication skills and a people-oriented mindset.
- Prior experience working in a call center or customer support role is essential.
- Proficiency in English is essential.
- Out-of-the-box thinking and an analytical mindset.
- Ability to multitask effectively in a fast-paced environment.
- Sales-driven attitude with a focus on achieving targets.
- Excellent interpersonal skills to build and maintain client relationships.
- Ability to identify and analyze user behavior patterns for strategic decision-making. We are looking for individuals who are committed to contributing to the success of our rapidly growing company. If you thrive in a dynamic environment and are passionate about delivering exceptional customer experiences, we encourage you to apply and become part of our team.
Interested Candidates please submit your CV or send it here: mariamdiani@livingpixels.studio