Filuet Georgia is looking for Operations Manager
Job Description:
Filuet, the exclusive importer of Herbalife in Georgia, is seeking a dynamic and skilled Manager to oversee and develop retail aspects of business operations in Tbilisi. This role is ideal for a business administrator with a robust blend of technological and e-commerce acumen.
Key Responsibilities:
- E-commerce and Offline Retail Management: Strategically manage and enhance online shop and offline retail service. Ensure seamless integration and consistent performance across both platforms and service channels.
- Business Operations: Oversee the daily business activities, ensuring efficient operation and alignment with business and budget goals. Implement strategies to improve overall business performance.
- Administrative Oversight: Provide comprehensive administrative support. This includes processing invoices, reconciling accounts, and ensuring the smooth functioning of the organization.
- Customer Interaction: Engage with clients both telephonically and in-person, ensuring excellent customer service and relationship management.
- Reporting: Prepare and present monthly reports, offering insights into business performance, challenges, and opportunities.
- Team support: Be responsible for the motivation and cohesion of the team, form a culture of mutual assistance and responsibility
- Client Interaction : Be the main contact person for communication with the company ordering the service: resolve current issues, agree on standards, maintain partnerships
Requirements:
- Educational Qualification: higher education
- Experience: experience in managing e-commerce and offline retail operations.
- Technological Proficiency: High computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with ERP systems.
- Communication Skills: Excellent written and verbal communication skills.
- Language Skills : Georgian, English, Russian
- Problem Solving: Strong problem-solving abilities with a focus on prioritization and ethical decision-making.
- Leadership: Ability to lead, inspire, and manage the local team effectively.
This role is a unique opportunity to be at the forefront of blending digital and traditional retail landscapes in a dynamic and evolving market. If you are passionate about driving business growth through innovative strategies in both e-commerce and physical retail, we would like to hear from you.
Please send your CV to the following email address: niazaladze@gmail.com