Hilton Batumi is seeking a Nephele General Manager
Nephele General Manager is responsible on leadership, direction and organization of outlet operations, to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Nephele Sky Bar is a sophisticated rooftop bar and restaurant located on the 20th floor of the Hilton Batumi Hotel in Batumi, Georgia. It offers panoramic views of the Black Sea, the Adjara Mountains, and the vibrant cityscape. The venue combines modern design with a welcoming atmosphere, making it an ideal spot for both casual outings and special occasions.
What will I be doing?
- As a Nephele General Manager, you are responsible for performing the following tasks to the highest standards:
- Guest Experience & Satisfaction: Ensure excellent food and beverage quality, oversee service standards, and resolve guest complaints promptly.
- Menu & Marketing: Collaborate with F&D Manager and Executive Chef to review menus and create promotional efforts.
- Team Leadership & Staff Management: Lead, train, and supervise restaurant staff to ensure efficient and high-quality service.
- Financial Management: Monitor costs, control inventory, and ensure the department meets budget and profitability goals.
- Operational Efficiency: Oversee daily operations, including inventory management, maintenance, and cleanliness to ensure smooth functioning.
- Health & Safety Compliance: Ensure the restaurant complies with safety and sanitation standards for both guests and employees.
Experience
- Minimum 3 years of experience in a managerial role within the hospitality or food and beverage industry, particularly in restaurant or bar management.
- Experience of managing, training, and leading a team in a high-volume, fast-paced environment.
- Strong background in customer service with a focus on guest satisfaction and resolving complaints efficiently.
- Experience in overseeing daily operations, including inventory management, equipment maintenance, and ensuring safety and sanitation standards.
- Experience managing budgets, controlling costs, and ensuring profitability while maintaining quality service.
- Experience in menu planning, creating promotional campaigns, and tracking market trends in food and beverages.
- Experience coordinating special events or promotions, particularly in a high-end hospitality setting.
- Strong skills in resolving issues quickly, making decisions under pressure, and ensuring smooth operations.
What will it be like to work for Hilton Batumi?
Hilton Batumi sustains its award-winning culture, ultimately being certified as Great Place to Work® June 2024-June 2025. Hilton Batumi is recognized by its employees as an organization that promotes a healthy and diverse workplace culture through trust, pride and camaraderie.
Understanding the perspective of employees is key to building a successful workplace environment. Being recognized worldwide by Great Place to Work® is an honor and a great source of pride for Hilton Batumi Team Members.
Our purpose “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the GO Hilton which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton including 50% discounts on our outlets and spa at Hilton Batumi and other benefits.
EVERY JOB MAKES THE STAY
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
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In case of interest, please send the CV directly on the following email: Batumi.Career@hilton.com; Please also indicate the name of the position you are applying for, otherwise, your CV will not be considered.
Hilton Batumi Wishes You a Good Luck!