We are looking for a Client Communication Representative for the company that supports entrepreneurs and executives in their personal life.
We are a growing company dedicated to helping our clients connect more effectively through written communication. We offer a dynamic, fully remote work environment and the opportunity to develop valuable customer engagement skills.
The focus within our business is on the clients, our service and our staff. We have a very open style of communication. We believe that openness, honesty and efficiency are the keys to making a great and happy work environment.
Role Overview:
As a Client Communications Specialist, you will be responsible for managing text-based conversations on behalf of our clients. Your role involves understanding their communication style, promptly responding to messages, and maintaining a high standard of written English. You’ll need to adapt to different situations, think creatively, and express information clearly and professionally.
You will make a meaningful impact on people’s lives and have the ability to influence lots of people.
Key Responsibilities:
- Represent clients through text messaging platforms, ensuring consistency of tone and style.
- Promptly respond to incoming messages with accuracy, clarity, and tact.
- Research and gather information as needed to provide informative and engaging responses.
- Maintain a friendly and approachable writing style that aligns with client expectations.
- Follow brand guidelines and adhere to all confidentiality and privacy requirements.
Qualifications:
- Excellent written English communication skills.
- Ability to quickly adapt to different communication styles.
- Strong attention to detail and commitment to quality.
- Reliable internet access and willingness to work flexible hours.
- Previous experience in customer service, writing, or content creation is a plus, but not required.
- Somebody who has a “Getting things done” mentality and can function on your own. If you need everything explained in great detail constantly this job probably isn’t suitable for you.
A candidate located in Tbilisi.
What We Offer:
- Remote, flexible work environment. We will get an office in Saburtalo later but won’t require you to always be there.
- Competitive compensation starting at 1900 - 2200 GEL with opportunities for performance-based incentives.
- Professional growth and skill development through ongoing training and feedback.
- Work from home initially, with the opportunity to transition into a flexible hybrid schedule that includes both remote and in-office work.
This Job is NOT For you:
- If you’re seeking a traditional 9-to-5 schedule
- If you don’t value continuous learning and improvement
- If effective communication with others isn’t your strong suit
- If you have a knack for clear, engaging written communication and want to be part of a supportive, remote team, we’d love to hear from you. Apply today and help our clients shine through the power of well-crafted text conversations.
How To Apply:
If you believe you’re a strong match for this role, please submit your application through: https://forms.gle/bQQmMESJaARFeqRn9