ინგლისურ / რუსულენოვანი მომხმარებელთა მომსახურების წარმომადგენელი
თარიღები: 22 ნოე - 04 დეკ
მდებარეობა: თბილისი
დასაქმების ფორმა: სრული განაკვეთი
მივლინება: არა
ხელფასი: 1000 - 1600 +ბონუსი
განათლება: პროფესიული კოლეჯი
ენები: ინგლისური რუსული
გაყიდვები:  კლიენტების მომსახურების მენეჯერი
Forward Executive Solutions announces a vacancy for the position: English/Russian Customer Service Representative

If you are ready to join a successful US company, then this is your chance.
Working hours: Evening/Night shift: 17:00 PM – 03:00 AM.
Transportation: Company Provided
Salary: 1000 – 1600 Gel 

Main Roles and responsibilities:
  • ABSOLUTELY NO SALES CALLS

Responsibilities for Customer Service Agent:
  • Data entry
  • Answering e-mails / chats
  • Taking calls
  • Striving to improve customer satisfaction through excellent customer service
  • Following up on customer needs as necessary
  • Anticipating the needs of clients and addressing them accordingly
  • Establishing relationships with new customers
  • Maintaining and growing relationships with existing customers
  • Keeping a high level of knowledge about existing services, and learning about and services

Qualifications for Customer Service Agent we are looking for:

  • Fluent in English language (both speaking and writing)
  • Your level of English must be at C1 proficiency
  • Excellent oral and written communication skills
  • Superior interpersonal skills
  • Ability to take initiative and work independently
  • Exceptional organizational skills
  • Good familiarity with computers
  • 1+ years of experience in the field
  • Strong knowledge of industry standards
  • Confident and charismatic approach to people 
 
What we offer:
  • Growth opportunities within the company;
  • Comfortable and stable working environment with friendly, supportive and motivating staff to help you to succeed;
  • Training with professionals in the field

If you feel, that you have the required skills to fulfill this role, please, click on send CV button.